Refund & Return Policy

We want you and your missionary to feel confident in every order. If something isn't right, we're here to help.

Return eligibility

You have 30 days after receiving your item to request a return.

• •Items must be unworn and unused, with tags attached and in their original packaging.
• •You'll need your receipt or proof of purchase.

How to start a return

Email us at missionready.global.co@gmail.com to start a return. We'll send you a return shipping label and instructions. Items sent back without first requesting a return will not be accepted.

Damages and issues

Please inspect your order when it arrives and contact us right away if the item is defective, damaged, or if you received the wrong item, so we can make it right.

Non-returnable items

Certain items can't be returned, including:

• •Perishable goods and personal care items
• •Custom or personalized products (including the mission playbook)
• •Hazardous materials, flammable liquids, or gases
• •Sale items and gift cards

Exchanges

The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We'll notify you once we've received and inspected your return and let you know if the refund was approved. If approved, you'll be automatically refunded to your original payment method within 10 business days. Please remember it can take additional time for your bank or credit card company to process the refund.

If more than 15 business days have passed since we approved your return and you haven't received your refund, contact us at missionready.global.co@gmail.com.